QuickPick Global Service Agreement
Effective 11 October 2026. These documents are provided in English; the English version governs, subject to mandatory local law.
1. Service and account access
QuickPick Global provides live-comment management, sorting and label-printing tools. Accounts are supplied by authorized agents; there is no client self-registration. Use the account assigned to you and provide accurate information to your agent. Keep credentials secure and promptly report unauthorized access. Account support, password resets and account administration are handled by your agent or our support team.
2. Supported workflows
The native mobile apps support TikTok and Shopee live-comment workflows. Supported desktop clients also provide Facebook workflows. Features depend on your platform, current membership, compatible equipment and connected third-party services. A compatible printer, connection and suitable label media are required for physical printing. QuickPick is independent of the connected social or commerce platforms and does not guarantee their availability.
3. Your responsibilities
Use the service lawfully and respect platform rules, intellectual property and other people’s privacy. You are responsible for having a lawful basis to connect live rooms and process or print their content, for configuring matching and printing rules, and for checking output before relying on it. Do not use the service to obtain unauthorized access, infringe rights, distribute unlawful content or interfere with services.
4. Membership and fees
Agents explain available plans, duration, price, payment method and applicable service arrangements before activation. The client apps do not provide self-service membership orders, in-app checkout or automatic renewal. Membership access follows the account entitlements recorded by the business service. The Membership Service Agreement provides further details.
5. Intellectual property
QuickPick software, branding and service materials belong to their respective owners and licensors. Your right to use the service does not transfer ownership. Do not reproduce, distribute, adapt or commercially exploit protected material without permission, except where applicable law permits it. You retain your rights in content that you lawfully provide.
6. Changes, suspension and termination
We may maintain or update the service and may restrict access for security, misuse, legal requirements or expired entitlements. We will provide reasonable notice where practicable. Contact your agent or support if you wish to end service or close an account; personal-information requests are handled under the Privacy Policy. Mandatory rights and remedies are preserved.
7. Service limitations
Availability and printing results can be affected by network conditions, connected platforms, device permissions, printer compatibility and events outside our reasonable control. We will provide reasonable assistance for service faults. Nothing in this agreement excludes liability or remedies that cannot lawfully be excluded.
8. Contact us
QuickPick Global is operated by Wayvance Technology Limited. Registered address: UNIT NO.532B ON 5/F, STAR HOUSE, NO.3 SALISBURK ROAD, TSIM SHA TSUI, HONG KONG. Product support: dh_technology@163.com. Privacy and legal requests: wayvance.info@gmail.com. Telephone: +86-13646176365 / +86-15665530130.
9. Applicable law and disputes
Mandatory laws and consumer rights in your country or region remain applicable. Please contact us first to seek a resolution. You may bring a claim before the courts of your place of residence or another competent court as permitted by applicable law.