QuickPick Global Privacy Policy
Effective 11 October 2026. These documents are provided in English; the English version governs, subject to mandatory local law.
1. Scope
This policy explains how QuickPick Global processes information for agent-managed customer accounts, live-comment workflows and label printing. It covers the QuickPick mobile and desktop clients, its business service and agent administration service. Other products have separate services and policies.
2. Account and membership information
An authorized agent creates and manages your account. We process your username, account identifier, password hash, nickname and any contact information supplied to the agent. We also process membership status, entitlement periods, agent orders, recorded payments and account administration audit records. Passwords are not stored as plain text in the business database. The client apps do not provide self-registration or an in-app membership checkout.
3. Live content and printing
When you connect a live room, we process its platform and room identifiers, public comments, viewer display names and available usernames or identifiers, timestamps and related metadata. We process the rules, buyer numbers, batches, label templates, blacklist entries, printing records and export data needed for your workflow. Mobile clients support TikTok and Shopee; supported desktop clients also provide Facebook workflows. You must have the rights and permissions needed to process, store, export and print this content.
4. Device access and operational information
We use network addresses, client platform and version, session and client-instance identifiers, activity and security logs to deliver the service, manage sessions, diagnose faults and prevent abuse. Bluetooth and, where supported, local-network access are used to discover and connect to printers. Older Android versions require location permission for Bluetooth discovery; QuickPick does not use that permission to derive your geographic location. File or photo access is requested only for supported import, export or save actions. You can control device permissions in operating-system settings.
5. Purposes and sharing
We use this information to authenticate accounts, apply membership access, connect live rooms, filter comments, generate labels, maintain records, provide support and protect the service. Authorized agents and staff can access customer information within their assigned administrative scope. Necessary information is processed by infrastructure providers, including Volcengine, and by connected platforms under their own policies. We do not sell or rent personal information or use it for cross-app advertising tracking. We may disclose information where required by law or necessary to protect lawful rights, and in a business transfer subject to applicable safeguards.
6. Storage and international processing
QuickPick Global business services and their primary database are hosted in Jakarta, Indonesia. Software distribution and infrastructure services may operate in other regions. Connected platforms also process information in accordance with their own policies. Your information may therefore be processed outside your country of residence. We use access restrictions, encrypted network connections, backups and other appropriate safeguards; applicable international-transfer requirements remain in force.
7. Retention and security
We retain information for the time needed to operate your account and workflows, provide support, keep required business and audit records, prevent abuse, resolve disputes and meet legal obligations. Retention can differ for account, transaction, live-content, printing, log and backup records. When information is no longer needed, it is deleted or anonymized under our operational procedures. No service can guarantee absolute security.
8. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to processing or lodge a complaint with a competent authority. Contact your agent for routine account management, or contact us directly using the privacy email below. The client apps do not provide an account-editing or self-deletion screen. We will verify your identity and handle requests under applicable law; necessary legal, transaction, security and backup retention may limit immediate deletion. Device permissions can be withdrawn in system settings, which may affect related features.
9. Minors and policy changes
QuickPick is a business tool and is not intended for minors. Contact us if you believe a minor has supplied personal information improperly. We may update this policy and will publish the current version on our website. Material changes will be communicated by reasonable means as required by applicable law.
10. Contact us
QuickPick Global is operated by Wayvance Technology Limited. Registered address: UNIT NO.532B ON 5/F, STAR HOUSE, NO.3 SALISBURK ROAD, TSIM SHA TSUI, HONG KONG. Product support: dh_technology@163.com. Privacy and legal requests: wayvance.info@gmail.com. Telephone: +86-13646176365 / +86-15665530130.
11. Applicable law and disputes
Mandatory laws and consumer rights in your country or region remain applicable. Please contact us first to seek a resolution. You may bring a claim before the courts of your place of residence or another competent court as permitted by applicable law.